About Dollar

Some general tidbits about Dollar Insurance and our policies to help you along the way.

Who is Dollar Insurance?

Dollar Insurance is a New Zealand-owned and operated insurance provider based in Auckland. All our...

How does Dollar Insurance work?

Dollar Insurance is a little different from other Funeral insurance.  Rather than you pulling your hair out...

How can you offer insurance for just $1 a day?

To keep premiums at just $1 a day, we've done away with a lot of the fancy bells and whistles. We're almost entirely...

Who counts as a New Zealand resident?

We consider a New Zealand resident to be anyone who resides in New Zealand at the time of application. This includes...

Is there a fee if I pay with a debit or credit card?

Yes. A 3.95% processing fee will be added to each debit or credit card payment. However, there are no additional fees...

How will you send me important information about my policy?

Dollar Insurance loves the planet, so we’ve gone paperless! That means any documents, like your policy...

Why are some words in your policy documents capitalised and in bold?

Capitalising and bolding certain words means they’ve been given a special definition. Making them stand out...

How can I get in touch with you?

There are two ways you can reach us:

I have a complaint. Who can I talk to?

We hope that every customer is happy with their policy and our customer support. But we also want to know if this...