making a claim?
let’s get started
We’ve made our claims process as quick and easy as possible.
You send us the claim, and we’ll take care of the rest!
Step 2: Send us everything
Email or post the completed form and necessary documents to:
PO Box 90136,
Victoria Street West, Auckland 1142
Step 3: We’ll be in touch
A dedicated Claims Manager will take care of the rest and keep you updated as we review the claim.
All valid claims are paid as quickly as possible after we’ve received the necessary forms and documents, usually within 24 to 48 hours.