Can’t sign in? Need to update your policy? Getting to know your DollarHub is easy with these FAQs.
DollarHub is our online portal, where customers can...
Setting up your DollarHub account won’t take long, and you can do it whenever you’re ready....
Logging in to your DollarHub is easy. Just click the Login button, located in the upper...
First, check the trash and/or spam folders. Emails sometimes get delivered there by mistake, so your...
You can view your policy details at any time by logging in to your
You can change your password at any time by logging in to your
New bank card? Want to set up direct debit? These changes can be made by logging in to your
We’re happy to update your name, birthdate or gender. Just know that the amount of cover you can get may change...
Whether you’ve gotten hitched, ditched or just needed a switch, we can update your name on your policy....
Sure can! We can update how often you’re charged for your policy if another option (fortnightly, monthly or...
Adding, removing or changing the beneficiaries on your policy can be done any time after purchase. The only catch is...
If you need to update the contact details for a beneficiary already on your policy, just log in to your
We’ve made our claims process as easy as possible, so you can focus on more important things.
Making a...
No need - your policy documents can be downloaded day or night by logging in to your
No biggie - we forget ours, too. Resetting your password is as easy as clicking the forgot your...
If you bought your policy a while ago (or haven’t logged in lately), we can help jog your memory.
Go to...
Bought your policy using an email you no longer use or can’t access any more (like an old work address)? If you...
Come across a problem that’s not covered here? Please let us know! We’ll look right into it and help you...
Absolutely! We understand that sometimes you just want to talk to a human being. Give us a call on